Retailers are required to provide you at least 4 business days’ notice of any planned interruptions to your electricity supply to install the meter. You can only opt out if you haven’t waived your right to opt out when you signed up to your current electricity contract. If your current meter is working properly and a retailer wants to replace it with a smart meter, you can opt out of the smart meter installation. There may be additional costs associated with the retailer having to do manual reads of your meter if you choose to have the telecommunications disabled. If your meter needs replacing you can ask your retailer to disable the communications functions. Retailers are required to install smart meters for new connections (for example, a new house build) and if your meter is faulty or has reached the end of its life and needs replacing. Smart meter installation What if I do not consent to having a smart meter installed at my property? Energy Made Easy can help you compare the available electricity offers in your local area. Remember, you can always shop around for a different retailer who is offering a lower price. It is always a good idea to ask your retailer if and how they will charge for the meter, its installation and any if there are any ongoing costs associated with the meter. If the retailer is leading the roll out of the meter they will need to disclose all upfront costs to you before they install the new meter. Retailers may also decide to incorporate the cost of providing new meters to customers as part of the electricity usage charges. This fee should appear on your bill as well. They may charge you a lump sum which could appear in your next bill or they may choose to charge you a monthly fee. Smart meters will allow electricity retailers and distributors to lower their operating costs and provide better services to customers.ĭifferent retailers may take different approaches to how they charge you for a new meter. The same limits apply to things like mobile and cordless phones, WiFi routers and baby monitors.įor more information, refer to ARPANSA's web page on smart meters and health. Smart meters are manufactured and installed according to Australian Standards.Īll smart meters must comply with the electromagnetic exposure limits developed by the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA). Our independent price comparator website Energy Made Easy can help you compare the available electricity offers in your local area. You can contact your electricity retailer and any other retailers to compare what offers are available in your location. You will also get a smart meter if your current meter is faulty or at the end of its life and needs replacing. Your retailer may offer you a product that needs a smart meter installed.
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